Concierge Level (Club Level)

      Concierge level is pricey, but is a luxurious way to vacation in Disney World!

Walt Disney World Resorts Concierge


Disney guests can get the ultimate resort experience at eight deluxe Walt Disney World hotels: Disney's Animal Kingdom Lodge, Disney's Beach Club Resort, Disney's BoardWalk, Disney's Contemporary Resort, Disney's Grand Floridian Resort & Spa, Disney's Polynesian Resort, Disney's Wilderness Lodge and Disney's Yacht Club Resort.

Each concierge club offers a varied menu of special services, from custom itinerary planning to private lounge privileges including complimentary breakfast, wine-and-cheese tasting and dessert-and-cordial hours.

Requests honored through the years by concierge guests at all eight resorts include:

  • Setting the scene for marriage proposals and special anniversaries.
  • Searching local grocery and health-food stores for guests' special dietary needs.
  • Creating complete family vacation itineraries, including VIP and guided tours.
  • Sewing on buttons. Fresh-squeezing grapefruit juice. Shopping for gifts and souvenirs. Rearranging furniture in rooms and suites. Securing electronic cables and special batteries for guests' electronic equipment.

Available at *ALL* Disney Deluxe Resorts for Concierge Guests

  • Nightly Turndown Service
  • High Speed Internet Access (access fees apply)
  • Bathroom Amenities (shampoo, conditioner, hand/body lotion, bath & facial soap)
  • Complimentary Fax Assistance
  • Complimentary Health Club Access
  • 2 Adult-Size Spa Bathrobes (in-room use, additional robes can be requested)
  • Club Level Check-In from 7am - 10pm
  • Club Level Assistance from 7am - 10pm (tickets, dining, recreation, special events)
  • Advanced Itinerary Planning
  • Refreshments throughout the day in Concierge Lounges
  • Secured Key Access to Club Level Floors
  • USA Today Newspaper
  • Coffee Maker with Coffee & Tea Assortment
  • Iron and Board
  • Safe
  • Hair Dryer
  • Refrigerator - not stocked (available upon request at Disney's Grand Floridian Resort & Spa)
  • Library of Disney Movies at Concierge Desk
  • VCR and/or DVD Players in suites (upon request at Disney's Grand Floridian Resort & Spa)
  • CD/Clock Radios in Suites