Contemporary Resort Club Level

For the Contemporary Resort, click HERE

There are two levels of Concierge at the Contemporary:

The Atrium Club: Located on the 12th Floor, views are either of Bay Lake (Standard Atrium Club Room) or Magic Kingdom park (Magic Kingdom View Atrium Club Room)

14th Floor: Views are either Bay Lake or Magic Kingdom.  It is more expensive than the 12th Floor, and is made up mostly of suites.  The balconies are much larger on this floor than the other floors.  There are only five regular guest rooms on this floor, two of which have King size beds, and both of those face the Magic Kingdom.  For a map of the 14th floor, Click HERE

You must insert a key in the elevator to access either of these floors

Contemporary Resort Concierge

Guests of the 14th floor Tower Club and the 12th floor Atrium Club at Disney's Contemporary Resort (64 club-level rooms and suites) enjoy some of the best rooms with views on Disney property -- Cinderella Castle at Magic Kingdom and scenic Bay Lake. This very first Walt Disney World hotel opened with Magic Kingdom in 1971 and has hosted several generations of concierge guests who appreciate the short walk to the Magic Kingdom gates.

Atrium Club concierge is more limited and provides less food selections than the Tower Club, and the staff hours are shorter.

Concierge level guests have the same room amenities as standard rooms, plus:

  • Both the 12th and 14th floor Club Concierge levels offer pre-arrival itinerary planning assistance, as well as Concierge level Cast Member assistance from 7am-10pm. Continental breakfast is served from 7am-10:30am and mid-day snacks from 11:30am-4pm. Housekeeping provides evening turndown service in all Club Concierge rooms.
  • In addition to these offerings, the 14th floor offers wine and hors d'oeuvres from 5-7pm and cordials and desserts from 8-10pm. Also, robes and DVD/VCR players are available in guest rooms.
  • A selection of DVDs and games are available for use by guests.
  • Wireless High Speed Internet in Concierge Lounge

Concierge Offerings

Lounge location & opening hours -
Tower Club -- 14th Floor, Main Building -- 7:00 am - 10:00 pm
Atrium Club -- 12th Floor, Main Building -- 7:00 am - 10:00 pm

6:30am - 10am

7am - 10:30am
Toast, cereal, oatmeal, muffins, pastries, juice, coffee and tea.

11:30 - 4pm
Fresh fruit, pretzels, chips, cheese & crackers, cookies, desserts.

5pm - 7pm
Hot item samples, children's corner, crudites, cheese tray, beverages, wine & beer

Late Evening
8pm - 10pm
Desserts & cordials.

All Day
7am - 10pm
Whole fresh fruit & beverages

Concierge Contact Details

Phone: 407-824-1775
Fax: 407-824-3461
Concierge Itinerary Planning Office
4401 Grand Floridian Way
Lake Buena Vista, FL. 32830
Please note - these are only to be used by guests who have reservations in a concierge room.

Views from the Club Lounge 12th Floor

Atrium Club 12th Floor

New photos as of February 2017


Prior to 2017



14th Floor Concierge